Media
$500K Per Month In This Boring Business (90 Day Blueprint)
In this episode on Confessions of a Shop Owner, Charlie tells me his story of migrating from Greece to owning a multi-location repair shop.
The Learner - Pleasant Car Care | Under the Lift: Stories from the Automotive Frontier
Before Pleasant Car Care became a shop customers trust and return to, Charlie Zlatkos was learning every role firsthand, opening early, staying late, and building the business from the inside out. What began as hands-on work evolved into systems designed to last, supported by a team committed to doing the work the right way.
Integrity Under the Hood: Doing the Right Thing Is Always the Right Thing
Guest host Glenn Piccolo and Charlie Zlatkos discuss a real shop story about integrity — discovering a major job wasn’t completed and immediately terminating the employee. They explain the shop’s inspection process, why advisors must personally verify repairs, and how rigorous PMI's prevent customer harm and fraud.
12/20/25 - Q CAST: HBP FOUNDER CLUB FULL EPISODE
In this powerful episode of The Q Cast Podcast, host Mike Quinn sits down with the founders of HBP – Houston-Boston Partnership Founders Club: Todd Hayes, Bill Brussard, and Charlie Zlatkos. Bill and Charlie share their real, unfiltered journeys—breaking down the path that led them to where they are today and how surrendering to the leadership, mentorship, and vision of Todd Hayes became a defining turning point in their lives and businesses.
From Wrenches to Wealth: Rethinking Auto Repair with Charlie Zlatkos
In this episode, Jimmy sits down with Charlie Zlatkoz of Pleasant Car Care to talk about the journey from technician to shop owner—and why that leap requires a totally different mindset. They dive into the concept of "auto hospitality," fixing process bottlenecks, hiring the right team, and the power of saying yes to customers. Whether you're running a shop or just passionate about business, this episode is packed with real-world insights and game-changing advice
Charlie Zlatkos went from $20k a month to $1m a month in 15 years: Here’s how
In this episode, Joe Adams dives into the incredible journey of Charlie Zlatkos, the remarkable transformation from a young boy immigrating from Greece to America, knowing only four English words, to becoming a top automotive operator.
PMI or Die w/ The Rack Attack King Charlie Zlatkos
Joe Adams interviews Charlie Zalakos about moving from technician to business owner and running a high-efficiency shop. They dive into the PMI/rack attack inspection process, speed of service, and how quick video-based evidence and canned jobs increase sales and shop throughput.
From Matchbox Cars to Million-Dollar Shop: Charlie Zlatkos' American Dream
Zlatkos also talks about being mentored by Todd Hyes of Auto Shop Answers and how his perspective on entrepreneurship was changed. He tells the story of a 13-year-old boy on a bicycle who stopped by his shop, and how that encounter changed both of their lives.
Charlie Zlatkos: Embodiment of the American Dream
As the successful owner of Pleasant Car Care in Massachusetts, R+W All-Star Runner-Up Zlatkos now offers other newcomers the same support that helped him enter the industry.
Confessions of a shop owner
In this episode on Confessions of a Shop Owner, Charlie tells me his story of migrating from Greece to owning a multi-location repair shop.